Our Recovery Management Solutions (RMS) are designed to serve our clients through support and expertise.Read More
Our mission is to provide our clients the best resources and services to support a successful recovery.Read More
Connect with an expert in Recovery Management Solutions to keep you up-to-date on best practices and learn how FirstSource can help.
FirstSource Solutions created the Recovery Management Services (RMS) Medical Director position to provide expanded addiction medicine services and expertise to our Clients. Dr. Ferguson provides advice and counsel on all aspects of RMS drug and alcohol testing programs, serves as the Medical Review Officer (MRO) on specific cases, answers telephone and email questions from RMS program personnel, and coordinates FirstSource Solutions’ RMS information and education initiatives.
Dr. Ferguson is certified by the American Board of Addiction Medicine (ABAM), and the Medical Review Officer Certification Council (MROCC). He is a Fellow of the American Society of Addiction Medicine (ASAM), and is Vice Chairman of the Medical Review Officer Certification Council Board of Directors. He previously served as Course Director for the ASAM Comprehensive MRO training program. Dr. Ferguson is the author of The MRO Team Manual, co-author of the MRO chapters of the Principles of Addiction Medicine and the Handbook of Workplace Drug Testing. He is consultant to the Division of Workplace Programs (DWP), Center for Substance Abuse Prevention (CSAP), Substance Abuse and Mental Health Services Administration (SAMHSA), and is currently a member of the Drug Testing Advisory Board (DTAB). He was instrumental in the development of the National MRO Database Project, and was a member of the industry based Oral Fluid Advisory Board.
Suzanne joins FirstSource Solutions as Director of Business Development to lead the Professional Health Monitoring program growth strategy. Suzanne Kinkle comes with a wealth of experience within the Industry, having spent 25 years in the areas of substance use disorder (SUD) treatment and prevention.
Suzanne is a Certified Addiction Registered Nurse (CARN) and comes to FirstSource Solutions following administrative experience in Alternative to Discipline Programs in both New Jersey and Florida, in areas of nurse support group development and oversight and coordination of education within the nursing community. She is committed to a high standard of care and patient safety.
Currently, Suzanne serves on the Board of Directors for the International Nurses Society on Addictions (IntNSA) and previously served on the Executive Board of Directors for the National Organization of Alternative Programs (NOAP). In addition, she is a member of the American Nurses Association and the Florida Nurses Association.
Shane is a Licensed Professional Counselor and a certified Advance Alcohol and Drug Counselor. Shane specialized in program and system innovation for drug and alcohol programs and has worked extensively in the treatment of Healthcare professionals with substance use disorders. Shane joins the Recovery Management Services team with a focus on expanding effective strategies for supporting programs and clients with substance use disorders so that health and sustained recovery are the expectation rather than the exception.
Shane has developed nationally recognized treatment programs for nurses and continues to lead research focused on engagement and support strategies. Shane serves on the board of the National Organization of Alternative to Discipline programs and consults with the International Certification & Reciprocity Consortium as a subject matter expert for the Advanced Alcohol and Drug Counselor Certification.
A Certified Intervention Professional with experience in the substance use disorder industry as a leader and innovator, Katie brings her broad base of knowledge to provide consultation and assistance to all of our recovery management clients.
Katie served as Compliance Monitor/Outreach Coordinator at Southworth Associates, a premier provider of addiction Intervention and recovery programs, coordinating the implementation, compliance, and enforcement of drug and alcohol testing policies and procedures for the Physician’s Nurses, and Pharmacist’s Recovery network and the Program for Recovering Dental Professionals. She has delivered training and education to Pharmacy & Residency Students and various hospital Wellness Committees. Katie developed the First Responder Recovery Network, which engaged first responders with substance use disorders. She is dedicated to providing support and accountability to those who are recovering from substance use disorders.
To connect with a consultant, please provide contact information below.